Are you worried about a child?‌

Girl holding appleIf you have concerns that a child is being harmed or living in circumstances that might be harmful in the future, these concerns will always be taken seriously.

You may be worried about what might happen to you or your family if you report your concerns. When someone makes a call to talk about their concerns, they will always be asked for their name and contact details - so they can be contacted again if needed. However, you can ask for your details to remain confidential, or provide information anonymously.

Getting help

Derbyshire Police 

If you believe that a child or an adult is at immediate risk of harm and in need of protection then you should call the Police - 999, straight away.

Alternatively if you want advice from the Police and the child or adult is not in immediate need of protection, you can call the Police on the telephone number 101.

Children's Social Care in Derby

On 1st November 2016 a new Children's Services Professional Consultation Line is being launched. The consultation line is for professionals working with children, young people and their families offering advice, the opportunity to explore ways of engaging with children and families in early help and whether thresholds for Social Care or MAT services have been met.

Social Care have a duty team to help you talk about concerns you have and take action to make children safe. The social care staff can always be asked for advice if you are not sure about a situation.

  • During normal working days between 9 am and 5 pm they can be contacted on  01332 641172
  • At all other times concerns can be discussed with Careline who can be contacted on 01332 786968

Practitioners can use secure email networks to contact Children's Social Care - but please note this email is not monitored 24 hours a day.  

Send to the Reception Team at ashmail@derby.gcsx.gov.uk.  

Remember to follow up all referrals within 48 hours using the Derby Children's Social Care referral form

Please do not keep your worries to yourself

The Derby and Derbyshire Safeguarding Children Procedures set out in detail how concerns about the welfare of children are looked into and more information is available on the Policies and Procedures page.

What to do if you're worried a child is being abused is national guidance for practitioners that sets out the main steps to take to safeguard children.

Think Family

You may also be concerned about the welfare of an adult living in the same home.

If you are the victim of abuse, or you think you know someone who is being or has been abused, it is really important to get help and advice or make a referral to Adults, Health and Housing, Derby City Council:

  • During normal working days between 9 am and 5 pm they can be contacted on 01332 640777
  • At all other times concerns can be discussed with Careline who can be contacted on 01332 786968

More information about safeguarding adults at risk can be found on the Derby Safeguarding Adult Board website.